FAQs

How do I make a booking?

To enquire about any course or event, to book a place and to discuss your accommodation requirements please call the office on 017687 76276.

Our office team – Chris, Joan, Helen, Ruth and Amy – are always happy to help. We do not have an answerphone service so please be patient if you can’t get through at first.

Payment Terms

A non-refundable deposit of £50 is required to reserve a place on a residential course. Payment of any outstanding course fees must be made no less than one month before the course start date. You can book/pay

over the telephone using a credit or debit card
by sending a cheque made out to ‘Higham Hall College Limited’ with a completed booking form (enc.)

Please note, your booking will not be confirmed until this payment has been processed. For 1-day (non-residential) workshops the full fee is payable on booking. The ticket price for lectures and performances include refreshments unless otherwise stated

Cancellation Policy

When it comes to paying your outstanding balance, you have the option to take out our cancellation cover at £5 per night. This guarantees an 80% refund of the course fee (less non-refundable deposit of £50) if you need to cancel your place within one month of the course start date because of illness, injury or death of self or close relative (a doctor’s certificate or equivalent evidence may be required).

Please note we are unable to issue any refund without this cover although your own travel insurance may cover you.

Dietary requirements

All meals are prepared freshly in our kitchens from locally sourced ingredients so we are able to accommodate allergies and other dietary requirements. Please tell us about any dietary needs on booking.

When do I arrive?

For residential courses of two or more days, the arrival time is between 4 – 6pm on the first day of the course. Dinner is at 6.30pm. Courses usually finish with lunch at 12.30pm on the last day of the course.

For summer school courses please check the course times with the office on booking.

Please refer to the course page and programme for the specific arrival and departure times of each course.

How do I apply for a bursary or assisted place?

Bursaries and assisted places are supported by Friends of Higham membership subscriptions. Awards are made at the discretion of Higham Hall College and subject to availability of funds.

If you are in receipt of individual State Benefits or aged 18-25, you can apply for either:

– an assisted place: up to 20% discount on course fees.

– a bursary: a one-off discretionary award up to the value of 70% of course fees.

Please complete an application form available from the office: 017687 76276 admin@highamhall.com